DONEGAL County Council has announced the reopening of its offices but says customers are encouraged to continue using phone or online methods of contact.
Public offices will reopen on an incremental and managed basis from tomorrow (Thursday) but there will be a number of protocols in operation for staff and customers
1 Where business is essential, customers visiting council premises are expected to observe and use the hand sanitisation facility, social distancing and to follow other directions given at the location by staff.
2 Customers should follow signage on how to queue up and be spaced apart as they make their way to public counters. It is expected that queues may extend outside the buildings and customers should be prepared for queuing outside in poor weather.
3 Only one person will be allowed to proceed to the public counter. The remaining people in any group will be asked to wait outside.
Motor Tax Service: Online
The online system has been used extensively since the offices closed and the public are being asked to continue to use this service. In this regard, customers can get help by calling the council, speaking to a friend or relative who knows what to do, or checking www.motortax.ie.
Post
Postal applications can be sent to Letterkenny Public Services Centre, Neil T Blaney Road, Letterkenny. It is important that forms are fully completed, including phone numbers so that the council can contact you if required.
Drop Box
A drop box for applications will continue to be available in each Public Service Centre and at Three Rivers Centre, Lifford.
Opening of Motor Tax Counters
For motor tax services that are not currently available online, motor tax counters will be open on Tuesdays and Thursdays with effect from Thursday July 16.
Forms and contact details
All forms are available at www.donegalcoco.ie/services/motortax/ and staff can be contacted by phone on 0749153900, or by email at motortax@donegalcoco.ie .
“It is possible that our arrangements could change at short notice. The council will continue to monitor, review and adjust accordingly, in the best interests of our employees, customers and the general public,” added a spokesperson.
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