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Work ongoing to restore water supply to customers in Twin Towns

UISCE Éireann customers in the Twin Towns may experience supply interruptions in the coming days due to critically low water levels across the Lough Mourne Public Water Supply.

While crews are working to restore supply to customers across the network, customers are being urged to conserve water where possible and to report any leaks.

A combination of increased demand and a number of bursts across the network has resulted in reservoir levels depleting significantly.

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While reservoir levels recover and pressure builds in the water network, many customers are likely to experience interruption to supply in the coming days.

Uisce Éireann’s Paul Kilcoyne appealed to customers in the impacted areas to conserve water as the reservoirs replenish.

“This will help prevent additional strain on the local supply and ensure that normal water pressure and supply can be restored to all residents as soon as possible,” he said.

Uisce Éireann is also closely monitoring water levels at the Corradooey Reservoir which has experienced a 50 per cent increase in daytime usage over the past week.

High usage can lead to pressure reductions which can impact the supply to customers.

As a result of this exceptional increase in demand, customers supplied by Corradooey and Argery reservoirs, and customers in the Twin Towns, Kilross, Drumkeen, Convoy, Raphoe, Lifford, Rossgier, the Haw Lifford, and surrounding areas are reminded to be mindful of water usage and reduce usage where possible.

Overnight restrictions are necessary to allow reservoir levels to recover.

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These restrictions will remain in place until reservoirs replenish.

Other properties distant from the Lough Mourne Reservoir and properties on high ground surrounding Ballybofey, Stranorlar and Glenfin may also experience intermittent supply and low pressure.

Meanwhile, Paul said frontline crews are working to manage water supply across the area and repair any leaks on the network.

“We need the help of our customers to conserving water while water levels remain critically low,” he said.

“Any reduction that customers can make in their usage can collectively result in significant supply improvements for all homes and businesses.

“It’s important that we all consider our water usage and look at simple yet impactful ways to conserve water.

“It can sometimes be difficult to know where to start, but even small changes can make a significant difference.”

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