Uisce Éireann is advising of supply disruptions which are affecting the Fanad area of Donegal this evening.

The national water utility have reported that high demand on the network coupled with low reservoir levels will result in water shortages for customers in the area.

Both water treatment plants serving the Fanad area are operating at their maximum capacity, while water levels at both the Ballinacrick and Croghan Reservoirs are critically low.

Customers in Portsalon, Magherawarden, and Croghan are likely to be affected by these outages throughout this evening and into tomorrow (Monday).

John Gallagher, Uisce Éireann Technical Operations Lead for Donegal, assured affected customers that every effort is being made to restore normal supply as soon as possible.

“We understand the inconvenience of an unplanned outage and we thank customers for their support while we allow time for the reservoirs to recharge,” said John.

Vulnerable customers who have registered with Uisce Éireann receive direct communications from them for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit their Vulnerable Customers page.

In a statement to the Donegal News, Uisce Éireann have said they are committed to keeping customers informed across multiple platforms 24/7 and encourage customers to engage with them through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through their customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann also has a free text service, providing real-time updates for local issues.

Customers can sign up with their Eircode and mobile number at our Text Updates page.