Uisce Éireann has thanked customers in Bundoran and the surrounding areas for their patience, understanding and support following a significant water outage caused by two major bursts on a trunk main.
Specialist crews worked through yesterday evening and into the early hours of this morning to complete repairs and restore water supply to homes and businesses as quickly as possible.
Adrian Gillespie of Uisce Éireann said:
“First and foremost, I want to thank the community for their patience during the disruption this unexpected outage caused to our customers.
“We know how much people rely on a dependable water supply every day, and we understand how frustrating and challenging it can be when that supply is interrupted unexpectedly. Unfortunately, while we were carrying out repairs we were hit by a second burst on the line late yesterday evening.
“Our crews worked into the early hours of this morning to repair what were two significant bursts on a critical section of the network. Thanks to their efforts, water supplies were restored at approximately 3am.
“The support shown to our crews by local residents and business people on the ground was greatly appreciated and helped us focus on restoring supplies as quickly and safely as possible.”
Uisce Éireann understands that a water outage can be more than an inconvenience for customers who rely on a continuous water supply for medical reasons. Vulnerable customers who are registered with Uisce Éireann receive direct communications from them for planned and unplanned outages lasting more than four hours.
Uisce Éireann are committed to keeping customers informed across multiple platforms 24/7 and they encourage customers to engage with them through their website, X channel @IWCare and through the customer care helpline which is open 24/7 on 1800 278 278.