Uisce Éireann is working to restore water supply to homes and businesses in Letterkenny and surrounding areas following a mechanical issue at Letterkenny Water Treatment Plant overnight.

The incident occurred following a power outage at the plant and as a result water production has been impacted.

Customers in Kilmacrennan, Termon, Glenswilly, Letterkenny town and surrounding areas will experience reduced water pressure and/ or outages today.

Uisce Éireann operations crews have been working throughout the night and continue to work on site to resolve the issue as quickly as possible to restore supply to impacted customers.

Uisce Éireann’s Damien O’Sullivan explained: “We understand the inconvenience this is causing, and our teams are working to restore water supply as quickly as possible. Once normal operations are restored, it will take a number of hours for the network to refill and normal supply to return to all customers.”

Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.

To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer

Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.