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Uisce Éireann crews repairing major water burst in Buncrana

UISCE Éireann crews are continuing work this afternoon to repair a major burst in Buncrana.

The burst, which occurred this morning, was difficult to locate on the trunk main, according to Uisce Éireann.

They say crews expect that repair works will be completed later this evening.

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Customers in Buncrana, Burnfoot, Bridgend, Manorcunningham, Carrigans, Newtowncunningham and surrounding areas experiencing a disruption to their supply or loss of pressure can be assured that crews are working as quickly as possible to restore a full water supply.

Uisce Éireann’s Damien O’Sullivan expects supply to be restored by 8pm.

“Typically, it takes two to three hours following repairs for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges,” he said.

Vulnerable customers who have registered with Uisce Éireann receive direct communications for planned and unplanned outages lasting more than four hours.

To register as a vulnerable customer or as an alternative contact, visit the Vulnerable Customers page on the Uisce Éireann website.

Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and they encourage customers to engage through their website, X channels @IWCare and @IrishWater and through their customer care helpline which is open 24/7 on 1800 278 278.

Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the Text Updates page on the Uisce Éireann website.

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