RESIDENTS supplied by the Slavery Water Treatment Plant in Buncrana remain on a boil water notice with no clear information on what contaminated their water supply, despite repeated requests for transparency and reassurance.
Local councillor Joy Beard has criticised the ongoing lack of communication from Uisce Éireann, describing the situation as unacceptable and deeply distressing for affected households.
“People have now been left for days without a usable water supply, yet they have not been told what entered the system, what was detected in the water, or why the notice remains in place,” said Cllr Beard.
“Residents are still reporting discoloured water, and no test results have been shared publicly.
“That level of silence is simply not good enough.”
Uisce Éireann has confirmed that a mechanical fault at the treatment plant was rectified, however concerns remain as the boil water notice continues with no timeline for its removal and no explanation of the contamination involved.
“This is not just an inconvenience,” Cllr Beard said.
“This is about public health.
“Elderly residents, families with young children and people with medical conditions are extremely anxious.
“They deserve clear, honest answers and timely updates.”
Cllr Beard has formally requested:
- A full explanation of what caused the incident
- Confirmation of what substances were detected in the water supply
- Publication of water quality test results
- Details of remedial actions taken
- A clear and realistic timeline for lifting the boil water notice
“The communication around this incident has been an absolute nightmare,” she added.
“Generic statements and vague assurances do not reassure people when their basic needs are not being met.
“Transparency is not optional when it comes to drinking water.”
Cllr Beard has also contacted the HSE Environmental Health Service seeking independent oversight and reassurance for residents.
“I will continue to push for answers until residents are told the truth about what happened and when their water will be fully safe again,” she said.
