Uisce Éireann is working to restore water supply in Gaoth Dobhair following two separate bursts on water mains supplying the area.
Crews are on site carrying out repair works; however, the burst is impacting supply to some homes, businesses, and schools in Gaoth Dobhair this morning.
Damien O’Sullivan of Uisce Éireann said work is ongoing to restore supply as quickly as possible.
“We understand the inconvenience caused by an unplanned outage such as this and would like to thank customers impacted for their patience while crews carry out essential repair works. Every effort is being made to complete repairs as quickly and safely as possible.”
It is expected that repairs will be complete by 4pm this afternoon. Typically, it takes two to three hours following repairs for normal supply to restore to all customers.
However, it may take longer for normal supply to be restored to customers on higher ground or at the end of the network as the network recharges.
“Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours.
“Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channel @IWCare and through our customer care helpline which is open 24/7 on 1800 278 278,” a spokesperson for the utility provider said.
Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page.