GARDAÍ are warning the public about a growing scam in which criminals impersonate bank staff to trick people into handing over their debit or credit cards.
Victims may receive a realistic-looking text message claiming suspicious activity on their account, urging them to call a number or click a link.
A “fake fraud agent” may then call, appearing professional and referencing fabricated transactions to gain trust. The caller may already have some personal information about the victim.
The scam often involves arranging a courier, taxi or fake bank representative to collect the card from the victim’s home. Scammers may also attempt to obtain the PIN to access the funds.
Gardaí stress that banks will never send a courier, taxi or representative to collect cards, cash or valuables, nor will they ask customers to reveal their full PIN over the phone.
If targeted, Gardaí advise hanging up immediately and contacting your bank using a verified number. Any suspected fraud should be reported to the bank’s Fraud Team and to Gardaí if you have fallen victim.
“Always report the incident to Gardaí if you have fallen victim to this or any type of scam,” a garda spokesperson said.