There has been an increase in reported scam texts relating to HSE services, specifically texts seeking payment for medical cards renewal.
A spokesperson for the HSE services has warned that they do not ask for payment by SMS.
“The HSE take these scams seriously and monitor the web for instances of scam websites purporting to offer HSE-related services. If we find a scam website or are notified of a scam from the public, we take action to try to get the site taken down.”
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“We would urge people stay vigilant on what texts they receive and remain cautious especially if it is asking for payment or personal details,” the spokesperson said.
Take the following advice if concerned about a text message purporting to be from the HSE:
- Never give your bank details or PIN to someone over the phone or online
- Ring HSELive on 1800 700 700 if you have any concerns or suspicions. You should also contact your local Gardaí if you suspect fraud. Screenshot the email, text message or other communication for Gardaí.
- We would ask that members of the public make contact with any vulnerable friends or family to make them aware of these calls and text messages.